Your privacy

About this Privacy Statement

We’re committed to protecting your privacy. This Privacy Statement explains how we use and secure any information that you give us when you visit this website.

It supplements the data protection impact assessment we’ve carried out to enable us to register with the Information Commissioner’s Office.

Should we ask you to provide certain information by which you can be identified when using this website, you can then be assured that it will be used only in accordance with this Privacy Statement.

From time to time, we may change this policy by updating this page. You should regularly check this page to ensure that you’re happy with any changes.

What we collect

We ask you to give us the following information to register for the members' area and the forum (see 'Security' below):

  • Your name
  • Your membership number
  • Your email address
  • Password(s)

We also ask you to complete forms when you join the Institute, book and pay for training courses and professional development days, apply to upgrade your membership, book and pay to attend our annual conference and list your services in IM Available or our Directory of Editorial Services.

We use a Facebook Pixel to help us understand how visitors use our site. The program places a cookie on your computer to monitor the pages you visit and the links you follow (if your cookie settings allow us to do so).

What we do with the information we gather

We require registration information for the members' area and the forum (see 'What we collect' above), for security (see 'Security' below) and to respond properly to your enquiries.

Privacy notices are attached to particular fields on the online forms on this site. These explain why we ask you to provide the data requested in that field and what we will use it for.

When you submit one of those forms, an electronic privacy notice will be sent automatically to the email address you give us, so that you have a record of what we’ve asked for and what we use the data for.

We use the information we collect via the Facebook pixel:

  • to improve our site and the benefits and services the Institute provides
  • for internal record keeping
  • to create a custom audience for adverts on Facebook and tailor our marketing to people's interests.


We’re committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we’ve put in place physical, electronic and managerial procedures to safeguard and secure the information we collect online.

In particular, you have the facility to store some online forms in the members’ area (our online upgrade application, your entry in IM Available or in our Directory of Editorial Services), and no one except you will be able to access them until you decide to submit them to the Institute (upgrade application) or publish them (IM Available, Directory).

By asking for three different pieces of registration information, we reduce the risk that non-members might access the members’ area (or the forum, which uses similar procedures).

Links to other websites

Our website contains links to other websites of interest. Please note that any such sites are not governed by this privacy statement.

To understand how that site will use and secure your information, you should look at that site’s privacy statement.

Controlling your personal information

We will not share, sell, distribute or lease your personal information to third parties unless we’re required by law to do so.

We’ll use your personal information to send you news and updates about the Institute.

We may occasionally also send you promotional information about third parties that we think you may find interesting, but if we do this we’ll include a prominent way for you to tell us that you do not wish to receive any material. Under the UK General Data Protection Regulation, you have the following rights:

  1. to be informed, automatically and immediately, usually via a privacy notice, that we’ll hold the data we’ve asked for on the forms on this site
  2. to access and receive a copy of the data we hold
  3. to have the Institute rectify inaccurate or incomplete data
  4. to ask the Institute to delete your data (but please note that we may not be able to delete some of it and, where this applies, we’ll tell you why)
  5. to restrict processing of data by the Institute
  6. to obtain and reuse for other purposes the data the Institute holds
  7. to object to processing of data in certain circumstances
  8. rights in relation to automated decision-making and profiling (neither of which we currently do).

We are generally expected to meet any request within one calendar month.

For a fuller explanation, see the ICO website.